Overturned Disputes Report

Use this report to review and identify external customer orders that have been disputed and overturned.

This section explains how to access and use the Overturned Disputes report.



  1. From the Reporting tab, select Overturned Disputes from the corresponding dropdown.
  2. Enter a date range in the Dispute Date Start and Dispute Date End fields.
  3. To enter a specific mapper name, deselect the NULL checkbox to enable the Mapper Name field. This field is disabled by default.
  4. In the Overturned dropdown, select either ALL or Yes.
  5. Click View Report to generate the report.
    The report is available as a .PDF file and can be printed.